> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regencleo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and billing

> Understand feature access, usage limits, billing changes, and what to do when a feature is locked.

Cleo access is configured per workspace and site. Your agreement determines which channels, data limits, publishing connections, and advanced workflows are available.

For current pricing, contract terms, or an exact entitlement list, contact **[contact@regencleo.ai](mailto:contact@regencleo.ai)**. Commercial details can change, so this guide intentionally does not reproduce a price or tier table.

## Understand feature access

A feature can be:

* **Available** — it opens normally for the active site.
* **Locked** — Cleo shows the feature, but the site's current plan or configuration does not include it.
* **Hidden** — the feature is not relevant to the site's configuration or your role.
* **Needs setup** — access is included, but an integration, onboarding step, or administrator action is still required.
* **Beta** — the feature is evolving and may be enabled only for selected sites.

<Info>
  Access is evaluated for the active site. Two sites in the same workspace can have different capabilities.
</Info>

## Usage limits

Depending on your agreement, Cleo may limit items such as:

* tracked GEO prompts and AI engines;
* monitored competitors;
* generated or published content;
* outreach, campaign, or advertising activity;
* report and automation frequency;
* connected sites or team members.

When Cleo shows a limit, use the number displayed in the product as the current source of truth. Removing an item may free capacity, but it can also affect historical comparisons or active workflows.

## If a feature is locked or missing

1. Confirm the active site.
2. Check whether an onboarding or integration step is incomplete.
3. Ask a workspace administrator to confirm your role.
4. Capture the feature name and active domain.
5. Contact **[contact@regencleo.ai](mailto:contact@regencleo.ai)** if access still looks incorrect.

## Change a plan or billing detail

Contact **[contact@regencleo.ai](mailto:contact@regencleo.ai)** to upgrade, downgrade, add a site, change billing details, or discuss a custom configuration. Include your workspace name, site domain, and requested change. Do not send card details or passwords by email.