> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regencleo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Citations and claims

> See which sources AI engines rely on and whether the claims they make about your brand are supported.

Mentions tell you that a brand appeared. **Citations** tell you which sources supported the answer. **Claims** help you inspect what the answer said and whether the available evidence supports it.

## Citation analysis

Use the citation view to answer:

* Is your own site being cited?
* Which third-party domains influence the answer?
* Which engines cite you most often?
* Are competitors earning citations for prompts where you are absent?
* Is the set of sources stable or drifting?

The visibility funnel separates three different outcomes:

1. **Mentioned** — the brand appears in the answer.
2. **Cited** — a source associated with the brand supports the answer.
3. **Recommended** — the answer frames the brand as a choice or action.

These are related but not interchangeable. A brand can be mentioned without receiving a citation, or cited without being recommended.

## Claims

The Claims view organizes statements extracted from AI answers. Use it to find:

* Accurate claims worth reinforcing
* Unsupported or inconsistent claims
* Outdated descriptions
* Topics where the engine has weak evidence
* Differences between engines or prompt variants

## Investigate a questionable claim

<Steps>
  <Step title="Open the underlying answer">
    Read the full response and prompt context; a short extracted phrase can be misleading on its own.
  </Step>

  <Step title="Inspect cited sources">
    Determine whether the claim came from your site, a third party, or the engine's uncited synthesis.
  </Step>

  <Step title="Check your source of truth">
    Compare the statement with the saved Brand profile and the current website.
  </Step>

  <Step title="Choose the right correction">
    Update an authoritative page, correct inconsistent brand information, or create a recommendation in Improvements.
  </Step>
</Steps>

<Info>
  Cleo reports what it can observe in an answer and its sources. It cannot guarantee why a closed model selected a particular fact.
</Info>